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Idea Dynamics Solutions has the expertise and experience you’re looking for with the leading mid-market and enterprise software applications including ERP, CRM and custom developed solutions. We leverage all of Idea’s knowledge in infrastructure, security, geospatial, business intelligence, data warehousing and functional design to develop the right solution for your specific needs.
The Microsoft Dynamics suite of products enables smart, reliable, strategic and tactical decision-making at all levels of your organization. Executives can always be in touch with key metrics of the business; line-of-business directors can have the information and tools they need to manage and plan effectively within their area of responsibility; and workers in any position, from accounts payable to inventory, to customer field service, can always review critical information and take the best course of action to serve your business and its customers.
From first customer contact to after-sales service, Microsoft Dynamics CRM provides web-enabled customer relationship management solutions to automate day-to-day tasks for sales, customer service, field service, call centre and marketing professionals. Strengthen your customer loyalty, and empower your sales, marketing and customer service teams to work together to shorten sales cycles and increase revenue.
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xRM has opened the traditional view of CRM to encompass “everything”(x) Relationship Management. By leveraging the powerful .NET platform on which Dynamics CRM is built, we can now extend the entities that CRM encompasses such as customers/accounts, contacts, partners, vendors, services, etc.., and create entirely new solutions that integrate into existing line of business applications. The benefits associated with xRM include:
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Microsoft Dynamics GP is a comprehensive business management solution that helps companies adapt to new opportunities and continued growth. Designed for how people really work, Microsoft Dynamics GP equips your people to keep pace with the competition, manage changing markets, enable unique business requirements, and connect the full range of business processes across your organization. With Microsoft Dynamics GP, you can get up and running quickly, maximizing the productivity of your people, and feel confident that you have made an investment that will support your business needs now and into the future.
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Before we implement any solution, we analyze your business and business processes in order to make the best solution recommendation based on your unique needs. After the analysis, we provide full implementation services, project management and support for the complete range of award-winning Microsoft technologies.